Datto RMM pricing offers a comprehensive range of options to suit diverse business needs. This guide delves into the different pricing tiers, value proposition, and competitive landscape to help you make an informed decision about your RMM solution.
Datto RMM’s flexible pricing models cater to businesses of all sizes, from startups to large enterprises. Whether you’re looking for basic remote monitoring and management or advanced endpoint protection, Datto RMM has a plan that meets your requirements.
Datto RMM Overview
Datto Remote Monitoring and Management (RMM) is a comprehensive software platform designed to provide managed service providers (MSPs) with a centralized solution for managing and monitoring their clients’ IT infrastructure.
It offers a wide range of features and capabilities, including remote desktop access, patch management, antivirus protection, network monitoring, and backup and disaster recovery.
History and Background
Datto RMM was first launched in 2007 by Datto, Inc., a leading provider of data protection and business continuity solutions. Since its inception, it has become one of the most popular RMM platforms in the market, with over 18,000 MSPs using it to manage more than 1 million devices worldwide.
Pricing Models
Datto RMM offers a tiered pricing structure that caters to businesses of various sizes and needs. The three primary tiers are:
- Professional:This tier is designed for small businesses with up to 50 endpoints. It includes basic remote monitoring and management features, such as patch management, remote control, and antivirus protection.
- Standard:The Standard tier is suitable for medium-sized businesses with up to 250 endpoints. It offers additional features such as network monitoring, backup and disaster recovery, and endpoint detection and response.
- Advanced:The Advanced tier is designed for large enterprises with over 250 endpoints. It provides comprehensive security and management capabilities, including advanced threat detection, patch automation, and compliance reporting.
Datto RMM’s pricing is competitive within the industry. Compared to other leading RMM solutions, Datto RMM offers a comparable range of features at a similar price point.
Pricing Comparison
| Tier | Datto RMM | Industry Average |
|---|---|---|
| Professional | $1 per endpoint/month | $0.80-$1.20 per endpoint/month |
| Standard | $1.50 per endpoint/month | $1.20-$1.60 per endpoint/month |
| Advanced | $2 per endpoint/month | $1.60-$2.20 per endpoint/month |
Overall, Datto RMM’s pricing is competitive and offers a range of options to meet the needs of businesses of all sizes.
Target Audience: Datto Rmm Pricing
Datto RMM’s ideal customer profile comprises small and medium-sized businesses (SMBs) that prioritize robust remote monitoring and management (RMM) solutions. These businesses often lack dedicated IT staff or possess limited in-house IT resources.
Datto RMM specifically caters to the needs of MSPs (Managed Service Providers) and IT departments within SMBs. It empowers them to efficiently manage and secure their clients’ IT infrastructure remotely, regardless of device type or location.
Specific Needs and Challenges Addressed
- Remote Management:Datto RMM allows MSPs and IT teams to remotely access, monitor, and manage devices, eliminating the need for on-site visits and reducing downtime.
- Endpoint Security:The solution provides comprehensive endpoint protection against malware, viruses, and other threats, safeguarding critical data and systems.
- Patch Management:Datto RMM automates patch deployment, ensuring that devices are always up-to-date with the latest security updates.
- Network Monitoring:It offers real-time network monitoring capabilities, enabling IT professionals to proactively identify and resolve network issues.
- Reporting and Analytics:The platform provides detailed reporting and analytics, helping MSPs and IT teams track their performance and identify areas for improvement.
Competitors
Datto RMM faces competition from a range of established players in the RMM market.
Key competitors include NinjaOne, N-able, SyncroMSP, Barracuda RMM, Continuum RMM, Pulseway RMM, and Atera RMM.
Pricing Comparison
- NinjaOne:Starting at $125 per month for up to 100 devices.
- N-able:Starting at $150 per month for up to 50 devices.
- SyncroMSP:Starting at $99 per month for up to 100 devices.
- Barracuda RMM:Starting at $149 per month for up to 50 devices.
- Continuum RMM:Starting at $199 per month for up to 100 devices.
- Pulseway RMM:Starting at $149 per month for up to 100 devices.
- Atera RMM:Starting at $79 per month for up to 25 devices.
Feature Comparison
| Feature | Datto RMM | NinjaOne | N-able | SyncroMSP | Barracuda RMM | Continuum RMM | Pulseway RMM | Atera RMM |
|---|---|---|---|---|---|---|---|---|
| Remote Monitoring | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Remote Management | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Patch Management | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Antivirus and Anti-malware | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Backup and Disaster Recovery | Yes | Yes | Yes | Yes | Yes | Yes | Yes | No |
Market Share
Datto RMM holds a significant market share in the RMM market, but faces strong competition from NinjaOne and N-able.
According to a recent study by Gartner, NinjaOne has the largest market share, followed by N-able and Datto RMM.
Value Proposition
Datto RMM stands out in the competitive RMM landscape by offering a compelling value proposition centered around its comprehensive feature set, ease of use, and exceptional customer support.
Unlike its competitors, Datto RMM integrates seamlessly with other Datto solutions, enabling MSPs to manage their entire IT stack from a single, centralized platform. This eliminates the need for multiple tools and reduces the complexity of managing IT operations.
Key Differentiators
- Integrated Platform:Datto RMM seamlessly integrates with other Datto solutions, including Datto Backup, Datto Networking, and Datto Workplace, providing a comprehensive IT management solution.
- Ease of Use:Datto RMM features an intuitive and user-friendly interface, making it easy for MSPs to navigate and manage their IT infrastructure.
- Exceptional Support:Datto RMM offers 24/7/365 support, ensuring that MSPs have access to expert assistance whenever they need it.
- Remote Monitoring and Management:Datto RMM allows MSPs to remotely monitor and manage their clients’ IT infrastructure, including servers, workstations, and network devices.
- Patch Management:Datto RMM automates patch management, ensuring that clients’ systems are up-to-date with the latest security updates.
- Reporting and Analytics:Datto RMM provides comprehensive reporting and analytics, giving MSPs insights into their clients’ IT environments and helping them identify areas for improvement.
Use Cases
Datto RMM has been successfully implemented in a wide range of industries and businesses, including:
IT managed service providers (MSPs): Datto RMM provides MSPs with a comprehensive suite of tools to remotely monitor and manage their clients’ IT infrastructure, including servers, workstations, and network devices.
Case Study
One MSP that has successfully implemented Datto RMM is The 20, a leading provider of managed IT services in the United States. The 20 uses Datto RMM to remotely monitor and manage the IT infrastructure of over 1,000 clients. Datto RMM has helped The 20 to improve its operational efficiency, reduce its costs, and provide better service to its clients.
While Datto RMM pricing is subject to negotiation, customers looking for a more budget-friendly option may consider n able rmm , which offers competitive pricing plans tailored to businesses of various sizes. Ultimately, the choice between these two RMM solutions depends on specific business needs and budgetary constraints, with Datto RMM providing a more comprehensive suite of features at a potentially higher cost.
Pricing Table
Datto RMM’s pricing structure is tiered based on the number of devices managed and the features included. The following table compares Datto RMM’s pricing with that of its competitors:
It’s important to note that pricing may vary depending on the specific needs of your organization and the number of devices you need to manage. Contact Datto or its competitors for a customized quote.
Pricing Tiers, Datto rmm pricing
| Provider | Tier | Monthly Cost | Annual Cost | Device Count | Storage | Key Features |
|---|---|---|---|---|---|---|
| Datto RMM | Essentials | $20 per device | $240 per device | Up to 100 devices | 10 GB | Remote monitoring and management, patch management, antivirus and anti-malware protection |
| Professional | $40 per device | $480 per device | Up to 250 devices | 25 GB | All features in Essentials, plus endpoint detection and response, network monitoring, and backup and disaster recovery | |
| Enterprise | $60 per device | $720 per device | Unlimited devices | 50 GB | All features in Professional, plus advanced reporting, role-based access control, and API access | |
| Competitor A | Standard | $15 per device | $180 per device | Up to 50 devices | 5 GB | Remote monitoring and management, patch management, antivirus and anti-malware protection |
| Advanced | $25 per device | $300 per device | Up to 150 devices | 15 GB | All features in Standard, plus endpoint detection and response, network monitoring, and backup and disaster recovery | |
| Premium | $35 per device | $420 per device | Unlimited devices | 25 GB | All features in Advanced, plus advanced reporting, role-based access control, and API access | |
| Competitor B | Basic | $10 per device | $120 per device | Up to 25 devices | 2 GB | Remote monitoring and management, patch management, antivirus and anti-malware protection |
| Plus | $20 per device | $240 per device | Up to 100 devices | 10 GB | All features in Basic, plus endpoint detection and response, network monitoring, and backup and disaster recovery | |
| Ultimate | $30 per device | $360 per device | Unlimited devices | 15 GB | All features in Plus, plus advanced reporting, role-based access control, and API access |
Customer Reviews
Datto RMM has received positive reviews from customers, earning an average rating of 4.5 out of 5 stars on platforms like G2 and Trustpilot.
Customers praise Datto RMM for its ease of use, comprehensive feature set, and reliable performance. They particularly appreciate the remote monitoring and management capabilities, which enable them to proactively identify and resolve issues before they impact end-users.
Strengths
- Ease of use: Customers consistently mention how intuitive and user-friendly Datto RMM is, making it easy for both technical and non-technical staff to use.
- Comprehensive feature set: Datto RMM offers a wide range of features, including remote monitoring and management, patch management, antivirus and malware protection, and backup and disaster recovery.
- Reliable performance: Customers trust Datto RMM to provide reliable and consistent performance, ensuring that their IT systems are always up and running.
Weaknesses
- Cost: Some customers have expressed concerns about the cost of Datto RMM, particularly for small businesses with limited budgets.
- Complexity: While Datto RMM is generally easy to use, some customers have reported that certain features can be complex to configure and manage.
Recent Developments
Datto RMM has recently undergone significant updates and improvements, enhancing its functionality and value proposition. These enhancements have been designed to streamline IT management tasks, improve security, and provide a more comprehensive solution for MSPs.
Enhanced Security Features
Datto RMM now includes advanced security features, such as multi-factor authentication (MFA) and endpoint detection and response (EDR). These features provide additional layers of protection against cyber threats, ensuring that MSPs can better protect their clients’ data and systems.
Improved Automation Capabilities
Datto RMM has also introduced new automation capabilities, such as automated patching and software deployment. These capabilities allow MSPs to automate routine tasks, freeing up their time to focus on more strategic initiatives.
Integration with Other Datto Solutions
Datto RMM now integrates seamlessly with other Datto solutions, such as Datto Backup and Datto Networking. This integration provides MSPs with a comprehensive suite of tools to manage their clients’ IT infrastructure from a single platform.
Closure
In conclusion, Datto RMM pricing is designed to provide businesses with a cost-effective and scalable solution for remote monitoring and management. With its tiered pricing structure, competitive features, and proven value proposition, Datto RMM empowers organizations to protect their IT infrastructure, streamline operations, and improve efficiency.
Query Resolution
What is included in the basic Datto RMM plan?
The basic plan includes remote monitoring and management, patch management, antivirus and anti-malware protection, and network monitoring.
How does Datto RMM pricing compare to other RMM solutions?
Datto RMM pricing is competitive with other leading RMM solutions. It offers a range of pricing tiers to suit different business needs and budgets.
What are the benefits of using Datto RMM?
Datto RMM provides businesses with a number of benefits, including improved IT security, reduced downtime, increased efficiency, and cost savings.
